What are your hours of operation?
The hour of operation is from 9:00 am to 3:00 pm.
How can I get in touch with you?
E-mail: customerservice@idressonline.com or call us on 916-222-9181
How soon will I receive my order?
1. Orders will ship in 1-7 business days for in-stock items.
2. Orders placed after 2:00 P.M. Pacific Time on Friday, Saturday, or Sunday will ship the following Monday
Is it safe to shop at iDressonline.com?
Shopping at iDressonline is 100% safe. We don't keep any of your credit card informations. It is encrypted and is protected with the SSL 128-bit encryption. Your information is secured.
Do I have to process my order online? Can I call you and give you my personal information?
Online checkout is secure and customer also have the option of ordering through phone.
What is your return policy?
Return Policy is mentioned in our Policies,Terms and Conditions
What can I do if my shoes?
If the shoes don't fit in you can return it for an exchange or store credit only.
What are the methods of payment do you accept?
All major credit cards, PayPal, Google checkout, Wire transfer, Western Union, Money Order
Is there a warranty on your shoes?
No,there is no warranty in our shoes
How much does shipping cost?
The shipping cost depends on the distance and weight of the item
What courier do you use and how can I track my order?
We use USPS, FedEx and UPS. You can log in your account and track it from there or visit www.usps.com or www.fedex.com
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